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Steps to Fix a Non-Responsive Printer or Scanner

If your printer or scanner isn’t responding, try these steps:

  • Check Connections: Ensure cables are securely connected.
  • Restart the Device: Power cycle the printer or scanner.
  • Update Drivers: Ensure you have the latest drivers installed.
  • Run Troubleshooter: Use built-in troubleshooting tools.
  • Reset the Device: Factory reset if all else fails.

Contact Our Team

If you still can't find an answer to what you're looking for, or you have a specific question, open a new ticket and we'd be happy to help!

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